1. Introduction
This Privacy Policy explains how TopCasinoPortal collects, uses, stores, and shares personal information when you use our website. We are an editorial comparison platform, not a gambling operator, and our role is to publish casino reviews, bonus information, and responsible gambling guidance. We aim to process personal data fairly, lawfully, and transparently. By using the site, you acknowledge this policy and agree to the data practices described here.
2. Information We Collect
We may collect information that you provide directly, such as your name, email address, and message content when you contact us. We also collect limited technical data automatically, including IP address, browser type, device information, referral source, and approximate location derived from IP signals. In addition, we collect usage metrics such as page views, session duration, and interactions with site elements to understand how the website is used.
3. How Information Is Collected
Information is collected through direct submissions, server logs, analytics tools, and cookie technologies. When you send us an email or complete a contact request, we receive the details you choose to include. Automatic collection occurs when your browser requests pages and related assets. Cookie-based collection is described in our Cookie Policy and may include strictly necessary cookies, analytics cookies, and functional cookies depending on your consent settings.
4. How We Use Information
We use information to operate, maintain, and improve the website; respond to enquiries; monitor technical performance; and protect against abuse or fraud. Usage data helps us understand which pages are valuable and where content clarity can improve. Contact data is used only for communication and case handling. We may also use aggregated data to evaluate editorial quality and to improve responsible gambling messaging and legal disclosures across the platform.
5. Legal Basis Under GDPR
Where GDPR applies, we process personal data under one or more legal bases: consent, legitimate interests, legal obligation, and performance of a request you submit. Consent is used for optional cookies and similar tracking technologies where required. Legitimate interests support site security, fraud prevention, basic analytics, and editorial operations, provided those interests do not override your fundamental rights. We will rely on legal obligations when retention or disclosure is required by law.
6. Sharing and Disclosure
We do not sell your personal information. We may share data with service providers who help us host the website, monitor traffic, or manage communications, subject to contractual confidentiality and data protection obligations. We may disclose data where required by law, court order, or regulatory request, or where necessary to enforce our rights and protect users. If ownership changes, relevant data may transfer as part of a business transaction.
7. Cookies and Similar Technologies
Cookies are small text files placed on your device to help websites function and measure performance. We use essential cookies to provide core site features and, where permitted, analytics or functional cookies to improve user experience. You can manage cookie settings through our consent banner and browser controls. Declining optional cookies does not block access to editorial content, but some convenience features may behave differently.
8. Data Retention
We keep personal data only for as long as necessary for the purposes set out in this policy, unless a longer period is required by law. Contact enquiries are retained for operational follow-up and record-keeping, then deleted or anonymised when no longer needed. Technical logs are kept for security and diagnostics for limited periods. Retention schedules are reviewed periodically to ensure they remain appropriate and proportionate.
9. Your GDPR Rights
If you are in the UK or EEA, you may have rights to access, rectify, erase, restrict, or object to processing of your personal data, and to request data portability where applicable. You may also withdraw consent for optional processing at any time. To exercise rights, contact us using the details below. We may ask for identity verification before completing requests to protect user privacy and account security.
10. International Transfers
Some service providers may process data outside your jurisdiction. Where transfers occur, we seek safeguards such as contractual protections, adequacy mechanisms, or equivalent legal tools designed to protect personal information. Transfer arrangements are assessed in line with applicable data protection requirements. By using the site, you understand that cross-border processing can occur where needed to deliver hosting, analytics, or communication services.
11. Children and 18+ Content
TopCasinoPortal is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we become aware that data from a minor has been submitted, we will take reasonable steps to remove it. Parents or guardians who believe a child has provided personal data should contact us promptly so we can investigate and respond.
12. Policy Changes
We may update this Privacy Policy when legal requirements, technologies, or business practices change. Material updates will be posted on this page with a revised effective date, and where appropriate we may provide additional notices. Continued use of the website after changes are published indicates acceptance of the revised policy. We recommend checking this page regularly so you understand the latest privacy terms.
13. Contact
If you have privacy-related questions, requests, or complaints, contact us at privacy@topcasinoportal.com. You can also write with details of your request, relevant page URLs, and your preferred response method. We aim to respond within a reasonable timeframe. If you believe your concern has not been resolved, you may contact your local data protection authority for further guidance.